Regan Irish & Associates
Real Estate Blog

Why Customer Service Defines The Best Realtors

Buying a home in the Oakville area from a real estate agent is a little more involved than buying any other kind of big purchase like a car, for example. You must be very comfortable with your realtor because you could be required to sign a standard six-month agreement, and that means you could potentially be working with them for that amount of time, and in many cases, longer.

So, before you go out shopping for homes in the Oakville area, you might want to spend some time shopping for realtors. We have done the work for you by listing some good indicators that your real estate agent values customer service.

They Reply Promptly

Putting an offer on a home in and around Mississauga can be stressful, and it requires a lot of communication back and forth. If your Mississauga real estate agent ignores you for days on end, doesn’t get back to you with paperwork, or just doesn’t communicate well with the other party, then you could lose out on the home of your dreams!

Of course, you will not be your real estate agent’s only client, but you want to feel valued all the same. Most clients feel undervalued if their realtor doesn’t get back to them within 12 to 24 hours. So, whether it be a text, email, or phone call, you should expect to hear from a good real estate agent within that same day, if not much sooner.

They Make The Process Enjoyable

Buying a home takes a lot of time, and much of it is spent with your realtor. It’s important to make sure that your agent is personable and that they make the time enjoyable. A strong sign that your potential realtor is the right choice is by reading what other previous clients have had to say. Check out online reviews to see how satisfied others have been with their service and dedication; the comments will also attest to a realtor’s social skills. Nearly three-quarters of all people will share their good experiences with others, so any good real estate agent will have good reviews.

They Answer Ongoing Questions

Even after your contract is over with your Oakville area realtor, you still may want to stay in contact. For example, if you are making a big improvement to your home, you might want to ask your realtor’s advice about if the resale value would be worth it for your area. Or, you might want to get into contact with the previous owner if there were some major problems with the home that weren’t fixed before the sale.

They Are Trustworthy

It requires a lot of trust for a buyer or seller to put the purchasing process of their home in the hands of a real estate agent. A good realtor in Oakville knows that they need to gain and keep the trust of their clients if they want their business to thrive. It may be difficult to know if you can trust a real estate agent fully off the bat. However, the reviews of past clients and your own initial customer service experience with the agent are good indicators of how things will go in the future.

For unbeatable service and the opportunity to work with a passionate and professional realtor, contact the team at Alex Irish and get started on your real estate journey today!

 

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Alex Irish

CEO & Team Leader - Sales Representative

Alex Irish has been a leading force in real estate for over thirty years, establishing a reputation as one of Oakville’s most respected and successful realtors. Known for her unwavering work ethic and ethical approach, Alex consistently ranks among the top producers in the industry.

Her commitment to client satisfaction is unparalleled, exemplified by her signature concierge service that ensures each client receives personalized and dedicated attention. In late 2016, Alex embraced a new chapter as the Team Leader of Alex Irish & Associates, where she could uphold the high standards of service that have defined her career.

In 2024, Alex expanded her team’s reach by merging with the Regan team to create Regan Irish & Associates, forming a dynamic new firm that blends the strengths of both businesses. This partnership not only enhances their services but also provides clients with greater resources and an expanded network, all while preserving the personal, relationship-driven approach that clients have come to trust.

Alex’s insights on real estate trends are highly sought after, and she has been featured in prominent publications such as the New York Times and Globe & Mail. A certified luxury marketing specialist, she has received numerous accolades throughout her career and frequently speaks at industry conferences.

Every February, Alex and her team at Regan Irish & Associates participate in the Kindness Tour, a tradition launched in 2017. During this month-long initiative, the entire team supports 28 local charities, embodying the company’s commitment to community. In recognition of their efforts, they were nominated for a Community Spirit Award.

At the heart of Alex’s philosophy is the belief in “doing ordinary things extraordinarily well.” She is deeply committed to building lifelong client relationships and takes pride in mentoring a dedicated team of agents while continuing to actively sell real estate.

More About Alex
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FALL MARKET KICKOFF: September 2025 Real Estate Market Update

As summer winds down, the Greater Toronto Area (GTA) real estate market is shifting once again—this time with an important boost from the Bank of Canada’s recent interest rate cut. On September 17, 2025, the Bank lowered its policy interest rate to 2.5%, marking a significant move that is expected to reinvigorate buying activity across the region.

Market Snapshot: August 2025 (TRREB) 📊

According to the Toronto Regional Real Estate Board (TRREB), August brought encouraging signs of stability:

  • Sales: 6,232 transactions across the GTA, a 4.6% increase from August 2024.
  • New Listings: 13,119, down slightly year-over-year, helping balance supply.
  • Average Selling Price: $982,880, nearly flat compared to last year (+0.4%).
  • Trend: Balanced conditions are giving both buyers and sellers room to maneuver, with the recent rate cut expected to stimulate fall demand.

City & Regional Highlights

Toronto 🏙️

Toronto continues to see steady demand for condos and townhomes, appealing to buyers looking for affordability in the core. Detached homes are moving more cautiously, but price stability suggests confidence returning to the market.

Mississauga 🌆

Mississauga remains a buyer-friendly market, especially in the detached and semi-detached segments. With borrowing costs easing, families upsizing or relocating may find strong value in the fall.

Oakville 🌳

Luxury demand in Oakville is regaining traction. The combination of limited inventory and lower financing costs positions this market for an active fall season, especially for executive homes and lakefront properties.

Burlington 🌊

Burlington continues to attract buyers migrating west from Toronto. The city’s blend of affordability, lifestyle, and community feel has kept prices steady and competitive.

Muskoka 🛶

Cottage country remains strong, with buyers eyeing investment properties and second homes. While activity softened slightly through the summer, the rate drop could encourage more buyers to act before year-end.

What This Means for Buyers & Sellers

With interest rates now at their lowest level in two years, affordability is improving across the GTA and Muskoka. Buyers who were waiting on the sidelines are expected to re-enter the market this fall, while sellers may benefit from increased competition for well-priced homes.


At Regan Irish & Associates, we specialize in helping clients navigate market shifts with confidence. Whether you’re buying a luxury home, selling a family property, or investing in Muskoka, our market insight and negotiation expertise ensure you get the best results.

📍 1320 Cornwall Rd Unit 103, Oakville, ON L6J 7W5
📞 905.842.7677

🌐 Visit reganirish.com——

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August 2025 GTA Real Estate Market Update | Regan Irish

The August 2025 GTA Real Estate Market Update reflects renewed momentum and affordability in Toronto, Oakville, Mississauga, Burlington, and Muskoka. Thanks to steady interest rates and appealing home prices, July proved surprisingly dynamic. Let’s dig into the numbers and what they mean for you.


Interest Rates Remain Stable — Affordability Fueling Activity

In July 2025, the Bank of Canada maintained its key rate at 2.75%, its third consecutive pause. With lower borrowing costs now more accessible, affordability is encouraging a wave of renewed buyer activity.


GTA Market Overview: Sales Surge, Prices Slightly Dip

  • Home Sales: 6,100+ transactions region-wide, marking a 10.9% increase YoY and the strongest July since 2021.
  • Month-over-Month: Seasonally adjusted sales rose 13% from June to approximately 5,744 units, the biggest monthly gain in nine months.
  • New Listings: Up 5.7% YoY, totaling 17,613 new offers.
  • Price Trends:
    • The MLS® Home Price Index (HPI) Composite Benchmark fell 5.4% YoY.
    • The average GTA selling price dropped 5.5% YoY to around $1,051,719.
    • Word on the street indicates the HPI drifted slightly lower—about $979,000, down 0.2% from June.

What It Adds Up To: Buyers are back in force—sales are outpacing new listings while prices softened, creating renewed market opportunities.


City Highlights

Toronto

A more balanced landscape—but some segments remain soft. Condos and detached homes see inventory rising; semis are steadier.

Oakville, Mississauga, Burlington & Muskoka

While TRREB doesn’t break down by city in these reports, regional trends suggest:

  • Mississauga & Burlington: Strong rise in listings and dipping average prices give buyers leverage.
  • Oakville: Stability in demand for luxury keeps discounts modest.
  • Muskoka: Continued strong interest in sub-$2M waterfront properties should benefit from broader GTA momentum.

What This Means for You

  • For Buyers:
    Renewed affordability, rising inventory, and favorable interest rates make August a prime time to move.
  • For Sellers:
    A more balanced market—strategic pricing and quick response will be key to success.
  • For Investors & Cottage Buyers:
    Strong July sales in the GTA point to increasing investor interest; Muskoka remains a high-value lifestyle and investment destination.

Work With the GTA Real Estate Experts

Whether you’re planning to buy a Muskoka cottage, invest in a luxurious Oakville property, or explore options across Toronto, Mississauga, or Burlington, now is the time to act.

Regan Irish & Associates specializes in luxury, resale, and investment properties across the GTA and Muskoka. Our market insight and negotiation skills help you get the best results—whether buying, selling, or investing.

📍 1320 Cornwall Rd Unit 103, Oakville, ON L6J 7W5
📞 905.842.7677
🌐 Visit reganirish.com

💼 Let’s make today’s market your opportunity—contact us today!

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Ultimate Guide to Downsizing Your Home in Canada

Downsizing is on the rise across Canada, with more homeowners seeking simpler, more affordable living. This guide explores why and when to downsize, how to plan the move, and what to consider when choosing your next home.